Location: In-office
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Compensation: $60,000–$70,000 annually (DOE)
About the Role
We are seeking a highly organized Office Administrator to support daily office operations and coordinate residential roofing projects from start to finish. This role serves as a key point of contact for customers, internal teams, subcontractors, and vendors, ensuring smooth scheduling, accurate documentation, and excellent customer service.
Key Responsibilities
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Act as the primary customer contact for project updates, timelines, and inspections
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Coordinate schedules with estimators, inspectors, subcontractors, and suppliers
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Apply for, track, and manage residential permits and inspections
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Maintain accurate project files, contracts, change orders, warranties, and certifications in the CRM
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Create and send invoices; collect and process client payments
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Manage shared email inboxes, phone calls, lead intake, and scheduling
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Support subcontractor onboarding, COIs, licensing, and compliance tracking
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Assist with estimates, EagleView reports, and sales scheduling
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Manage office operations including mail, supplies, filing, inventory, and vendor accounts
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Support vehicle maintenance, license renewals, and new employee device setup
Required Skills & Experience
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2+ years of experience in office administration, project coordination, or a similar role
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Construction, roofing, or trades experience preferred
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Strong organizational, multitasking, and time-management skills
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Excellent written and verbal communication skills
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Experience with CRMs, Microsoft Outlook, and office software
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Comfortable handling invoices, payments, and financial documentation
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Detail-oriented, dependable, and customer-focused
Work Environment
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Full-time, in-office position
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Fast-paced, collaborative environment with a strong emphasis on organization and communication
